The new SAP Services and Support eBook clarifies SAP's offerings in a transparent, comprehensible way and addresses variances in between the necessities of latest customers and expert consumers.
Software we support Mission-critical, qualified support and services for the most well-liked business software program and database platforms
To the entire extent permissible by applicable legislation, SAP SE disclaims all warranties, Categorical or implied, like although not limited to, implied warranties of merchantability and Exercise for a particular reason.
Routine a Supervisor permits you to guide a fifteen-minute connect with by using a support manager on the medium or substantial priority support scenario having a two hour guide time below the subsequent problems:
SAP's predictive and preventative support characteristics and functionalities enable take care of problems prior to they take place. Examples contain:
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Ask for a distant services on your own behalf, and make sure all stipulations, to make certain a prosperous service reserving
Pro Chat for VAR-d support partners as well as their finish shoppers A performance allowing for VAR-sent support companions to use Skilled Chat for their conclude customers' programs is currently not readily available.
Achieve insights into how this ERP-centric technique makes sure traceable and auditable carbon facts although providing serious-time environmental and money affect Evaluation to help smarter business enterprise choices.
Assist with Consumer Management for instance S-user administration, authorization inquiries or password reset assist
We want a long lasting romantic relationship. We’re in this article to provide you with IT comfort so you recognize you’re protected for all kinds of IT eventuality. We can become a A part of the loved ones, your response and also your Alternative by pre-empting complications and solving them prior to website they even seem with your radar.
SAP once again sets the standard in buyer support innovation, with SAP for Me recognized for its AI-driven options, personalized consumer experience, and seamless support services. Happy being honored from the ASP!
The adjustment won't signify a rise in checklist prices for SAP support choices. Affected shoppers and companions are going to be notified in accordance Together more info with the respective regionally agreed contractual stipulations. Read the complete assertion in English or German.
Request a distant service on your own behalf, and confirm all conditions, to ensure a profitable service reserving